Still Have Questions? Feel Free to Contact Us
We’re here to help make your stay smooth and hassle-free. Find quick answers to common queries about our services, facilities, and policies. If you need more information, our team is always ready to assist you with friendly and reliable support.
General Questions
Have questions? We’re here to help make your stay smooth and hassle-free. Find quick answers to common queries about our services, facilities, and policies. If you need more information, our team is always ready to assist you with friendly and reliable support.
We offer check-in from 12:00 PM and check-out until 11:00 AM at 11 Leaf Hotel, ensuring a smooth and comfortable stay.
Free Cancellation till 24 hrs before check in
Yes, Wi-Fi is standard in most hotels, typically offered in guest rooms, lobbies, and common areas.
No, this hotel is not pet-friendly
Yes, 24/7 airport transfers to and from Bhubaneswar Airport (BPIA) are available via various services, offering pre-booked sedans and SUVs. Options include prepaid taxi services, professional chauffeur-driven cars, and dedicated car rentals
Rooms & Accommodations
We design our rooms to offer comfort, style, and relaxation. We provide modern amenities, cozy interiors, and a peaceful ambiance to ensure a pleasant stay. Whether you are here for business or leisure, we offer well-maintained, air-conditioned rooms with all the essentials for a comfortable and memorable experience.
Yes, we offer room upgrades based on availability. Guests can request an upgrade at the time of booking or during check-in for an enhanced and more comfortable stay.
Yes, we offer accessible rooms designed for comfort and convenience. These rooms include features to assist guests with mobility needs—please request one during booking or contact us in advance so we can make the necessary arrangements.
Our rooms are equipped with modern amenities including air conditioning, comfortable bedding, free Wi-Fi, a flat-screen TV, clean bathrooms with essential toiletries, and daily housekeeping to ensure a relaxing and convenient stay.
Yes, extra beds or cribs can be arranged upon request, subject to availability. Please inform us in advance to ensure we can accommodate your needs comfortably.
Payment & Policies
We ensure a smooth and transparent booking experience with flexible payment options and clear policies. Guests can choose from multiple payment methods, and our guidelines are designed to provide convenience while maintaining fairness. From booking to check-out, we aim to offer a hassle-free process with clear communication, ensuring a comfortable and worry-free stay.
We accept a variety of payment methods for your convenience, including cash, major credit and debit cards, and popular digital payment options.
Yes, a deposit may be required at the time of booking or check-in to confirm your reservation and cover any incidental charges during your stay.
Yes, we accept foreign currency payments; however, conversion will be done based on the prevailing exchange rate at the time of payment, in accordance with hotel policies.